Returns Policy

We want you to be completely satisfied with your purchase from Izydi. If for any reason you are not happy with your order, we offer a 14-day return and exchange policy from the date of delivery. To be eligible for a return or exchange, the product must be unused and in its original packaging. Please contact our customer service team at izydi2024@gmail.com or call 923143095151 to initiate a return or exchange. Please note, shipping costs are non-refundable.

Shipping

Shipping and Payment Policy At Izydi, we offer reliable and fast delivery across Pakistan with clear shipping and payment policies. For prepaid orders, enjoy free delivery anywhere in Pakistan, ensuring a smooth and hassle-free shopping experience. However, for Cash on Delivery (COD) orders, Free Shipping. Our delivery timelines are simple: orders within Punjab are delivered in 7 working days, while those outside Punjab will reach you within 10 working days. We confirm all COD orders via phone or SMS before dispatch, ensuring accuracy and customer satisfaction. Prepaid orders enjoy the added benefit of free delivery and are processed faster, usually within 24-48 hours. All orders are dispatched through trusted courier partners, and once shipped, you will receive a tracking number to monitor your parcel's journey. At Izydi, we prioritize customer convenience, making sure you receive your favorite fragrances on time with clear and easy payment options.